About Us | TQL Careers (2024)

About Us | TQL Careers (1)

ABOUT US

WE KEEP THE WORLD MOVING

By hiring the right people, delivering the right technology and doing the right thing, Total Quality Logistics (TQL) has propelled from a start-up to the largest privately held freight brokerage firm in the nation. TQL continuously exceeds the expectations of our employees, customers and carriers. There’s no secret to our success, it’s plain and simple – we work harder than anyone else in the business.

Now is the time to be a part of something big. Let’s get started and find yournext careertoday.

About Us | TQL Careers (2)

Working at TQL

We are a team of innovators and leaders in the logistics industry with unlimited potential. We connect customers with freight needs to quality carriers that have the available capacities and service offerings.

About Us | TQL Careers (3)

Our Mission

Exceed the customers' expectations at all times and handle their transportation requirements from the moment of pickup until delivery 24/7/365.

About Us | TQL Careers (4)

Our Winning Principles

TQL is fiercely dedicated to our four winning principles: Pledging Integrity, Exceeding Expectations, Recognizing the Value of Teamwork and Being Forthright about Conflict.

OUR START

Before starting TQL in Cincinnati, Ohio in 1997, our CEO was a produce buyer, working with freight brokerage firms daily. His frustration at the lack of service and integrity he saw in the industry drove him to start his own company.

OUR FUTURE

We will continue to grow through our commitment to be the leading service provider in the industry. New customers and carriers turn to us daily to solve their transportation needs with competitive pricing, continuous communication and a commitment to do it right every time.

24/7/365

By delivering the highest level of professional service, reliability, and peace of mind to customers and carriers 24/7/365, we have become one of the largest and most trusted freight brokerage firms in North America.

About Us | TQL Careers (6)

of Excellent Service

About Us | TQL Careers (7)

Revenue in 2023

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Promoted from Within

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in 26 States Nationwide

700+ LIFETIME WORKPLACE AWARD WINS

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WHAT OUR EMPLOYEES ARE SAYING

"Potential for uncapped commission. Highly motivated group of individuals working together in a competitive environment. Unmatched camaraderie among employees. Positive workplace environment. You control the effort you put into this career, so you are in control of the opportunities you create for yourself."

About Us | TQL Careers (15)
Sales Representative Florida

"TQL's culture is what initially sold me. Everyone is friendly, welcoming and happy to be at work. It's exciting to come in every day with new goals and have co-workers with their own new goals. Everyone is striving for the best here and has the opportunity to control their success."

About Us | TQL Careers (16)
Software Engineer North Carolina

"Training is second to none. You have the opportunity to explore different career paths - it's not a one-size-fits-all work environment. Management has a way of pushing you to be your best and helping you find greater heights once you've reached your goals. I have been here five years and have nothing but the best to say about the company."

About Us | TQL Careers (17)
Senior Sales Representative Illinois

"TQL is a place where everyone wants to see each other succeed. Every day we come into work and see life-changing moments achieved by our teammates. Here, we believe if you work hard enough, you can achieve all your goals. With all the extras TQL brings to the table, we work hard but also have fun."

About Us | TQL Careers (18)
Recruiter Indiana
About Us | TQL Careers (19)

FIND YOUR TQL CAREER TODAY

About Us | TQL Careers (2024)

FAQs

What exactly does TQL do? ›

TQL connects customers with shipping needs with carriers that have the available capacity and service offerings. We work with a network of more than 140,000+ carriers to create greater supply chain efficiencies for our customers.

How fast does TQL pay? ›

Our standard pay terms are 28-days, but sometimes you need it sooner. For that reason, we offer 1-day (at 5% off the gross pay of the load) and 7-day (at 3% off the gross pay of the load) quick pay options. Contact 1.800.

What are the 4 principles of TQL? ›

TQL is dedicated to our four winning principles: Pledging Integrity, Exceeding Expectations, Recognizing the Value of Teamwork and Being Forthright about Conflict.

How much did TQL make last year? ›

Total Quality Logistics
Company typePrivate
Key peopleKen Oaks (CEO) Kerry Byrne (President)
Revenue$4.1B (2020) $7.8B (2021) $8.8B (2022) $6.7B (2023)
Number of employees9,000+ (April 2024)
Websitewww.tql.com/about-us
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How easy is it to get a job at TQL? ›

The hiring process varies depending on the position you apply for. Typically, you will complete a phone or face-to-face interview with a recruiter, an onsite interview with your direct manager and team leaders and potentially a second onsite interview with upper management.

Is working at TQL worth it? ›

78% of Total Quality Logistics employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Total Quality Logistics 3.4 out of 5 for work life balance, 4.2 for culture and values and 4.2 for career opportunities. What are the pros and cons of working at Total Quality Logistics?

Does TQL have a signing bonus? ›

Take advantage of a $2,500 sign-on bonus, gain exposure to executives and choose your career path as a founding leader or power broker.

What is TQL turnover rate? ›

On average, it takes about a year and half before you see your first commission check and that's if you're lucky enough to reach that point, seeing as TQL has an 80% turnover rate.

What should I wear to my TQL interview? ›

Dress code is business casual and tattoos are acceptable.

Why do you want to work for TQL? ›

Comfortable work environment and attire: At TQL, we're a young, vibrant team passionate about building relationships and exceeding expectations. We value authenticity, creativity, and a genuine desire to help others.

How does commission work at TQL? ›

We do not have a draw at TQL. $35K salary + commission. One earns 25% commission on the commission that exceeds your income during that pay period. In other words, if you made $1,000/week, and commissions for that week were $3,000, one would receive 25% commissions on $2,000.

What do you do as a sales rep for TQL? ›

As a TQL Sales or Account Representative, you will become an expert in the logistics industry, focusing mainly on full truckload, less than truckload and additional international modes and specialized services to ensure customers a safe and timely arrival of products.

Who owns TQL? ›

Ken Oaks and friends have built TQL Total Quality Logistics into a multibillion-dollar company, but thousands of ex-employees are suing the company for their fair share of the success. We all appreciate caring and sharing employers. Nothing worse than a selfish.

Where is TQL headquarters located? ›

Is TQL a big company? ›

Founded in 1997 in Cincinnati, Ohio, TQL is one of the largest logistics firms globally, with 9,000+ employees in 60+ offices across the U.S. Learn more at TQL.com.

What does a TQL sales representative do? ›

As a TQL Sales or Account Representative, you will become an expert in the logistics industry, focusing mainly on full truckload, less than truckload and additional international modes and specialized services to ensure customers a safe and timely arrival of products.

What is the commission rate for TQL? ›

It'll range from 15-25 percent per load. You'll always know what the percentage will be before you run any load.

What best describes TQL? ›

About The Company. Total Quality Logistics (TQL) creates greater supply chain efficiencies for our customers by connecting them with carriers with available capacity.

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